To Whom This May Concern,
My first experience with a hearing test took place in December 2011. I was extremely nervous and unsure what to expect. My first encounter was meeting the manager, Keri Ruf, who greeted me at the front desk. She was very kind and extremely professional. She calmed me to the point I was able to continue the appointment. I was then introduced to the hearing aid specialist, Kristy Madsen, who was extremely knowledgeable and so funny and a pleasure to be around. It was a great experience and I have since recommended several other patients to visit the Penta Hearing Care in Wayne, New Jersey. Kudos to Keri Ruf and Kristy Madsen, they are truly assets to your organization.
Fair Lawn, NJ