Hearing Consultation Process

A hearing consultation with your Starkey HearCare Professional is a vital first step in the journey to better hearing.

We start with a systematic review of past medical history, especially as it pertains to a family history of hearing loss. We’re also looking for the etiology or cause of the hearing loss, including any lengthy work or recreational noise exposure, any medications prescribed by a medical doctor to cure past illnesses, and any visible structural damage to the hearing mechanism.

Following the completion of a medical history, a thorough otoscopic examination of your ear canal & eardrum is performed. Potential problems include:

  • Excess earwax, which can build up and obstruct the ear canal, preventing sound from reaching your eardrum.
  • A foreign object or matter in the ear canal.
  • Any anomalies, such as perforation of the eardrum or fluid build up in the middle ear will require a referral for medical attention.

Next, an audiometric threshold test is performed using state-of-the-science diagnostic equipment. A series of pure tone sound signals presented at varied loudness levels and frequencies to determine the nature and extent of the hearing loss.

Following the pure tone test and otoscopic examination, a word test will be used to test for speech understanding or discrimination. After the fitting and, this same word list is presented while wearing the hearing aids to ascertain the potential improvement in speech understanding when amplification is used.

Finally, we document the results on an audiogram form to visually depict the patient’s hearing loss thresholds and speech discrimination scores if a hearing loss is found. The Hearing Professional then carefully explains the results to the patient, suggest the best course of action to treat the problem, and preview any potential difficulties you can expect if the hearing loss isn’t treated.